Unlimited is a brand new pass that gives you the freedom to access the largest network of gyms, fitness classes, swimming pools, outdoor group exercise and luxury spas for a single monthly fee of £59.
WHAT VENUES ARE AVAILABLE?
There are over 2,000 venues including gyms, pools and studios and over 170 premium venues. We're adding around 50 new venues every month so keep checking the site to discover new workouts.
WHAT ARE PREMIUM VENUES?
Premium venues are a handpicked range of luxury spas, health clubs and boutique fitness studios. With your unlimited pass you can visit as many Premium venues as you like each month and visit each venue once each per month. Premium venues are indicated by a gold crown on the map pin and on the search result listing.
HOW MANY VISITS DO I GET?
You can visit as many gyms or book as many classes as you want. You can visit each individual venue up to 3 times in a month and you can visit each premium venue once per month.
WHEN DOES MY UNLIMITED PASS START?
Your pass is active right away - so you can start using it immediately. Your pass will then auto-renew monthly on the same day each month.
CAN I USE MY BONUS CREDIT TO PAY FOR MY UNLIMITED PASS?
Yes, you can pay for up to 50% of the initial payment with bonus credit.
DO I HAVE TO BOOK IN ADVANCE?
You must book classes in advance. All classes are bookable via the website. Classes are popular, so make sure to plan in advance. You don't need to book to visit a gym or pool, you can just present your unique pass and ID at the gym whenever you want. You'll get your unique pass as soon as you join.
I'VE BOOKED A CLASS BUT I CAN'T ATTEND - WHAT SHOULD I DO?
Let us know as soon as you can as there will be people waiting to take that spot. You can cancel a class any time before it is about to take place. Cancellations made less than 12 hours from the class start time will incur a £10 late cancellation fee. If you don't show up to a class that you have not cancelled then you will be liable to pay a no show fee of £15.
CAN I PAUSE MY UNLIMITED PASS?
You are in control to pause your membership whenever you want. If you are in the middle of a monthly cycle, then your unlimited pass will be paused from the end of that cycle. Whilst your membership is paused you pay only £10 per month, and you can still make 1 visits to any venue including all the premium venues.
CAN I CANCEL MY UNLIMITED PASS?
You have the freedom to cancel your membership at any time up to 4 days before your next monthly cycle starts. Your membership will then end on the last day of your current monthly cycle and will not renew. To cancel simply login to your account or drop us a line at email@example.com and we can help you out. There is no charge to cancel, and you are not tied in for a minimum period. Once cancelled there is a fee of £39 to reactivate your membership.
THE CLASS I WANT IS FULLY BOOKED - WHAT DO I DO?
Class spaces are limited, and especially at certain times of day the demand can be really high. If there is a class that you can't get a space on tell us, so that we can let the operator know that their class is super popular and they should run another one.
CAN I BOOK A CLASS FOR A FRIEND?
Your Unlimited Pass is only for use by you. You'll be expected to show ID when you arrive at the gym/class.
It is simple. Search for a gym and pick the pass that is right for you. You can purchase daily passes, bundles of daily passes, or a monthly pass. Your pass is sent by SMS to your mobile phone. Simply present your pass number and ID at the gym and enjoy your workout.
HOW MUCH DOES IT COST?
We negotiate and guarantee our customers the best possible price for all passes. With AS YOU GO you are always in control of when and how much to spend. On average our AS YOU GO passes are 21% cheaper than buying direct from the exercise venue.
WHAT DIFFERENT PASS TYPES ARE THERE?
There is a pass to suit everyone. 1-Day Passes for one session at your chosen venue or a FitFix5 (or bundle) for 5 visits within 30 days (FitFix5 is 10% discounted compared to 5 x 1-Day Pass). Some clubs offer 1 or 3 Month passes, which give you as many visits to that club as you want during that period.
DO I HAVE TO DO AN INDUCTION?
No. With PayasUgym you are not required to do an induction at any venue if you do not want to. However if you would like an induction just ask at the venue and they will be happy to help you out.
CAN I BUY A PASS FOR A FRIEND?
If your friend also has a PayasUgym account then you can become gym buddies and buy each other passes (and enjoy some extra savings too!).
CAN I CANCEL A PASS?
Yes you can. Unused single session passes can be cancelled at any time during their 30 day validity period. Refunds will be put into your account immediately as bonus credit to be used to purchase another pass. Multi-use and unlimited passes can be cancelled if unused within 14 days of purchased. Contact us at firstname.lastname@example.org for help.